Archives: Legal Pages

Disclaimer

DISCLAIMER

The statements made regarding our products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. Information presented here is not meant as a substitute for or an alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. We are committed to complete compliance with local, state, federal regulations and as such these products have not been evaluated by the FDA. We make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.

Return Policy

Last updated June 5, 2022

RETURNS

Thank you for your purchase. We hope you are happy with your products, however if you are not satisfied please email info@sophia-cbd.com.

All sales are final. No refunds.

In rare cases we might offer product credit if the situation warrants. If we have agreed to grant you a refund or credit, we will only reimburse the shipping costs if the return is a result of our error (incorrect or damaged item).

Please note: Shortage, discrepancy or damage in a shipment must be reported within 48 hours of receiving the product or we will not be able to know if it was stored correctly or broken after delivery.

RETURN PROCESS

  • Shortages, discrepancies, and damages must be returned within 48 hours of receiving the products.
  • All sales are final. No refunds.

SHIP TO:

  • SOPHIA
  • Attn: Returns
  • 145 Yacht Club Way #106
  • Hypoluxo, FL 33462

*Please note: You will be responsible for all return shipping charges.

REFUNDS

All sales are final. No refunds.

 

Shipping Policy

Last updated April  14,2021

SHIPPING

SHIPMENT PROCESSING TIME

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

SHIPPING AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout via USPS mail. We only ship to addresses within the U.S.A. except Idaho, Nebraska, and South Dakota.

SHIPPING CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

We are not liable for any products damaged or lost during shipping. In the event that your order arrives damaged in any way please email us as soon as possible at info@sophia-cbd.com. Please include your order number and a photo of the item’s condition. We accept damaged shipment returns up 48 hours after delivery only if the item is unused and in its original condition. Then we will refund the full order amount minus the shipping costs for the return.  Please refer to our return policy for more information.

Warm Weather

We are not responsible for melting or other damage caused by exposure during shipping. Most products are fine and will not melt in transit. Please be present for the delivery and have someone available to accept the package so it doesn’t sit outside in the heat. If the box feels warm open it immediately to expose the product to cooler air. Give the product a chance to firm up again before handling further. Please keep in mind, we do not accept returns or provide refunds for melted product due to warm weather.

 

Privacy Policy

PRIVACY

Last updated:

SOPHIA Cannabis LLC (“us”, “we”, or “our”) operates the sophia-cbd.com website (the “Service”).

Your privacy is very important to us. This page informs you of our policies regarding the collection, use and disclosure of personal information. We will not use or share your information with anyone except as described in this Privacy Policy.

When you visit our site sophia-cbd.com we will learn certain information about you during your visit. Similarly other commercial websites use a technology called “cookies” and server logs to collect information about our site is used. Information gathered through cookies and server logs may include dates and times of visits, pages viewed, time spent on our site, and websites visited just before and after our own as well as your IP address.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information please contact us. If we discover that a child under 18 has provided us with personal information we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Terms & Conditions

TERMS & CONDITIONS

Last updated:

Please read these Terms of Use (“Terms”, “Terms of Use”, “Terms & Conditions”, “Terms ) carefully before using the https://sophia-cbd.com website (the “Service”) operated by SOPHIA Cannabis LLC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. These terms of use are subject to change by us at any time in our discretion. Your use of this site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms & conditions regularly.

If you are not willing to be bound by these terms & conditions, including all limitations contained herein, you may not access or use this website. Your use of this website, purchase, or use of any of our products constitutes your agreement to these terms & conditions.

PAYMENT

Orders under $500 may be paid by credit card.

SHIPPING POLICY

Please see our shipping policy for details about shipping terms.

RETURN/REFUND POLICY

Please see our return policy for details about returns and refunds.

PRIVACY POLICY

Please see our privacy policy for details about terms that govern your use of this website.

DISCLAIMER

Please see our disclaimer for details about our products.

ACCESS TO THIS SITE

You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products. You may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on our website is correct, current, complete, and accurate information. If we believe the information you provided is not correct, current, complete, or inaccurate or is impersonated by someone else, we have the right to refuse you access to this site and it’s resources. We will terminate or suspend your access at any time and delete any comments you have posted without prior notice.

Intellectual Property

Trademarks, service marks, logos, graphics, images, HTML, codes, multimedia clips, Java codes, button icons, banners and software appearing in this site and its original content, features and functionality are and will remain our exclusive property and our licensors. Some of our content was provided to us and their trademarks, service marks, logos and copyrighted materials are theirs. We, and any party that provided any of the forgoing to us, retain all rights with respect to any of our or their respective trademarks, service marks, logos and copyrighted material appearing on this site. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

It is the consumers responsibility to know applicable federal, state, and local laws in regarding the consumption of CBD (Cannabinol) hemp oil products.

Changes

We reserve the right at our sole discretion to modify or replace these terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We are dedicated to an idea that the hemp plant is the perfect way to help our planet provide clean plant-based health and wellness, while driving opportunities to rural farming communities.